accidentally redeemed roblox card to wrong account

By purchasing, accepting, using or redeeming Cards, you agree to be bound by this Agreement. Gift Cards and Credits shall be collectively referred to herein as “Cards.” This Agreement is between you and Roblox Prepaid Company, LLC (“Issuer”). Everyone, please be careful.These Terms and Conditions (this “Agreement”) describe the terms and conditions that apply to (1) Roblox-branded gift cards denominated in United States Dollars, including plastic cards and digital gift cards (“Gift Cards”) and (2) Roblox account credits denominated in United States Dollars (“Credits”). This is the type of gift card available from the front page of the Roblox site, which they are continuing to sell to international customers who will not be able to use them. However, on Amazon, the purchase of these codes is restricted to customers located in the US.ĭigital and Physical Gift Cards that redeem for Roblox Credit (like the majority of cards sold at retailers like Walmart, Target, etc) are now only redeemable by users when their country matches the currency of the gift card.

To anyone else contacting support, be very specific about what you expect them to do.ĭigital Robux codes that redeem directly to Robux (such as the codes sold on Amazon or obtained in programs like the Microsoft Rewards program) will continue to be redeemable globally. I thought that they would change the card denomination to make them usable by anyone in my country, but instead they have applied all my gift cards (which I intended to give to friends) to my own account. I have contacted support for this, and have not had a good experience.

Some additional information for anyone else who may be encountering this issue:

Accidentally redeemed roblox card to wrong account